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When downloading the windows app, you may need to click something to verify that you trust the file, since it’s coming from a third-party source. Once the software is downloaded and installed in Windows, you will then sign in to your ConsignorAccess one store at a time. Simply click “Add Account” on the left-hand side, and fill out your Consignor ID and password in the indicated fields!

For the domain field, you will enter your store’s name in one word, with no spaces. For example, the Memphis location’s domain is “memphis”, whereas the Little Rock location’s name is “littlerock”. If there is any confusion, you can sign in to your consignor access, and check the very beginning part of the link for the domain. 

You will need a computer running Windows (not a Mac or Chromebook), a label printer, and the labels ($90 for nearly 17,000 labels).

Thanks again for partnering and growing with us!

For any further questions, feel free to reach out to customerservice@paintedtree.com